Terms & Conditions
Welcome to EL Fashion. By accessing or using our website and purchasing products from us, you agree to comply with these Terms & Conditions.
Please read these terms carefully before using our website.
1. About Our Website
The website ecom.johnvaiphei.com is operated by EL Fashion.
We provide an online platform through which customers can browse and purchase clothing, accessories, and related products.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, availability, and specifications are accurate.
However, minor variations may occur, particularly in product colors, appearance, measurements, or packaging.
3. Product Prices
All product prices displayed on our website are subject to change without prior notice.
We reserve the right to correct pricing errors or other inaccuracies.
If an order is placed with an incorrect price due to an error, we may contact the customer and, where appropriate, cancel the order and issue a refund.
4. Orders
Placing an order on our website constitutes a request to purchase the selected products.
An order may be accepted, rejected, or cancelled by EL Fashion in certain circumstances, including product unavailability, pricing errors, suspected fraudulent activity, or other legitimate reasons.
5. Payments
Payments may be processed through third-party payment gateway providers.
Customers must provide accurate and valid payment information when placing an order.
EL Fashion does not knowingly retain sensitive payment credentials such as complete card numbers, CVV numbers, or banking passwords. Payment processing is handled by the applicable payment service provider.
6. Shipping
Orders will be processed and shipped according to our Shipping Policy.
Delivery times may vary depending on the delivery location, courier availability, weather, public holidays, unforeseen circumstances, and other factors beyond our reasonable control.
7. Returns and Refunds
Returns and refunds are governed by our Refund, Return & Cancellation Policy.
Customers should review that policy before making a purchase.
8. User Responsibilities
Customers agree to provide accurate information, including their name, billing address, shipping address, contact number, and email address when placing an order.
Customers must not use the website for unlawful, fraudulent, abusive, or unauthorized purposes.
9. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, images, product information, designs, and other materials, belongs to or is used by EL Fashion with appropriate rights.
You may not reproduce, distribute, modify, copy, or commercially exploit website content without prior permission, except where permitted by applicable law.
10. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to maintenance, technical problems, updates, or circumstances beyond our control.
11. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics services, and other service providers.
Your use of such services may be subject to the respective third party’s terms and policies.
12. Limitation of Liability
To the extent permitted by applicable law, EL Fashion shall not be liable for indirect, incidental, consequential, or unforeseeable losses arising from the use of the website or products purchased through the website.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded under applicable Indian law.
13. Changes to These Terms
EL Fashion reserves the right to update or modify these Terms & Conditions from time to time.
Any updated version will be published on this page with the revised “Last Updated” date.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter, subject to applicable law.
15. Contact
For questions regarding these Terms & Conditions, please contact:
EL Fashion
Lamka, Churachandpur, Manipur – 795128, India
Email: support@ecom.johnvaiphei.com
Last Updated: 13 August 2026